/* -- Fila de Tratamento -------------------------------------------------------------------- */

.ertel-fila-analise-lista {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: var(--ertel-space-3);
}
.ertel-fila-analise-item {
  display: flex;
  align-items: center;
  gap: var(--ertel-space-4);
  width: 100%;
  box-sizing: border-box;
  background: var(--ertel-surface);
  border-radius: var(--ertel-radius-lg);
  box-shadow: var(--ertel-shadow-sm);
  padding: var(--ertel-space-4);
  border-left: 4px solid var(--ertel-border);
  flex-wrap: wrap; /* só quebra em tela bem estreita -- em desktop normal fica tudo numa linha só */
}
.ertel-fila-analise-item--critico { border-left-color: var(--ertel-crit-a); }
.ertel-fila-analise-item--medio { border-left-color: var(--ertel-warning); }
.ertel-fila-analise-item--baixo { border-left-color: var(--ertel-muted); }

.ertel-fila-analise-item__esquerda {
  min-width: 0; /* sem isso, TAG/nome longos empurrariam métricas e botão pra fora da faixa */
  flex: 1 1 260px;
}
.ertel-fila-analise-item__topo {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
  font-size: var(--ertel-text-sm);
}
.ertel-fila-analise-item__nome {
  color: var(--ertel-muted);
  min-width: 0;
  overflow-wrap: anywhere;
}
.ertel-fila-analise-item__titulo {
  font-size: var(--ertel-text-xs);
  color: var(--ertel-ink-soft);
  margin: 4px 0 0;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.ertel-fila-analise-item__metricas {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  flex-shrink: 0;
}
.ertel-fila-analise-item__metrica {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  background: var(--ertel-surface-alt);
  border: 1px solid var(--ertel-border);
  border-radius: 999px;
  padding: 4px 10px;
  font-size: var(--ertel-text-xs);
  color: var(--ertel-muted);
  white-space: nowrap;
}
.ertel-fila-analise-item__metrica strong {
  color: var(--ertel-ink);
}

/* -- Dashboard automático / Investigação ------------------------------------------------- */

.ertel-anf-metrica-label {
  font-size: 10px;
  text-transform: uppercase;
  color: var(--ertel-muted);
  display: block;
}
.ertel-anf-metrica-valor {
  font-size: var(--ertel-text-base);
  font-weight: 700;
}
.ertel-anf-timeline {
  display: flex;
  flex-direction: column;
  gap: 4px;
  margin-top: 8px;
}
.ertel-anf-timeline-item {
  display: flex;
  gap: 12px;
  align-items: center;
  padding: 8px 10px;
  border-radius: var(--ertel-radius-md);
  text-decoration: none;
  color: var(--ertel-ink);
  font-size: var(--ertel-text-sm);
  background: var(--ertel-surface-alt);
}

.ertel-anf-pergunta {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px 0;
  font-size: var(--ertel-text-sm);
  border-bottom: 1px solid var(--ertel-border);
  cursor: pointer;
}
.ertel-anf-pergunta:last-of-type {
  border-bottom: none;
}

/* -- Ishikawa ------------------------------------------------------------------------------- */

.ertel-anf-ishikawa {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: var(--ertel-space-3);
}
@media (max-width: 700px) {
  .ertel-anf-ishikawa { grid-template-columns: 1fr; }
}
.ertel-anf-ishikawa-cat {
  background: var(--ertel-surface-alt);
  border-radius: var(--ertel-radius-md);
  padding: var(--ertel-space-3);
}
.ertel-anf-ishikawa-cat__titulo {
  font-size: var(--ertel-text-xs);
  font-weight: 700;
  text-transform: uppercase;
  color: var(--ertel-primary);
  margin-bottom: 6px;
}
.ertel-anf-ishikawa-cat__lista {
  list-style: none;
  padding: 0;
  margin: 0 0 8px;
  font-size: var(--ertel-text-sm);
}
.ertel-anf-ishikawa-cat__lista li {
  display: flex;
  justify-content: space-between;
  padding: 4px 0;
  border-bottom: 1px solid var(--ertel-border);
}
.ertel-anf-ishikawa-cat__lista button {
  border: none;
  background: none;
  color: var(--ertel-crit-a);
  cursor: pointer;
}
.ertel-anf-ishikawa-cat__add input {
  width: 100%;
  border: 1px solid var(--ertel-border-form);
  border-radius: var(--ertel-radius-sm);
  padding: 6px 8px;
  font-size: var(--ertel-text-xs);
}

/* -- 5 Porquês ------------------------------------------------------------------------------ */

.ertel-anf-5porques {
  display: flex;
  flex-direction: column;
  gap: 8px;
  margin-top: var(--ertel-space-3);
}
.ertel-anf-5porques-linha {
  display: flex;
  align-items: center;
  gap: 8px;
}
.ertel-anf-5porques-num {
  font-size: var(--ertel-text-xs);
  font-weight: 700;
  color: var(--ertel-muted);
  min-width: 90px;
}
.ertel-anf-5porques-linha button {
  border: none;
  background: none;
  color: var(--ertel-crit-a);
  cursor: pointer;
}

/* -- Plano de Ação (5W2H) -------------------------------------------------------------------- */

.ertel-anf-plano-item {
  background: var(--ertel-surface-alt);
  border-radius: var(--ertel-radius-md);
  padding: var(--ertel-space-3);
  margin-bottom: var(--ertel-space-3);
}